Focus on Property respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data.

What We Collect

We may collect:

• Your name, business name, email, phone number, and address
• Property addresses and details relevant to your booking
• Information you provide when requesting quotes, bookings, or inquiries
• Payment information (processed securely via third-party platforms; we do not store credit card numbers)
• Non-personally identifiable analytics data from our website

How We Use Your Information

We use your information to:

• Schedule and manage bookings
• Deliver photography and media services
• Send invoices, quotes, and updates about your booking
• Improve our website and services
• Meet legal and regulatory obligations

Disclosure of Information

We do not sell or trade your personal information.

We may share your data with trusted service providers (e.g. payment processors, cloud storage providers) who help us operate our business. These providers must keep your data confidential and secure.

We may disclose your data if legally required (e.g. court order, government request).

International Data Storage

Some data may be stored or processed outside Australia, in locations with different data protection laws. We ensure these providers maintain appropriate security standards.

Data Security

We store your information securely using reputable systems and cloud providers.

We take reasonable steps to protect your data against loss, misuse, or unauthorised access.

Cookies and Analytics

Our website may use cookies to improve your browsing experience and gather analytics data. These cookies do not identify individuals. You can disable them in your browser settings if you prefer.

Marketing Communications

We may occasionally send you marketing updates about our services. You can opt out of these communications at any time by following the unsubscribe instructions or contacting us directly.

Accessing or Updating Your Information

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Changes to This Policy

We may update this policy from time to time. The current version will always be published on our website.

Contact Us

Focus on Property

Email: amy@focusonproperty.com.au

Phone: 0404 080 961

ABN: 75 644 307 917